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Tvak focuses on intentional skincare, combining nature and modern care to support your skin’s everyday needs.
Welcome to TVAK. These Terms & Conditions govern your access to and use of our website, products, and services. By browsing our website or placing an order, you agree to comply with and be bound by these terms. If you do not agree with any part of these Terms & Conditions, we kindly request that you refrain from using our website.
These terms are designed to ensure a safe, transparent, and enjoyable shopping experience for all customers. Please read them carefully before making a purchase.
You agree to use this website only for lawful purposes and in a manner that does not violate any applicable laws or regulations. Any activity that interferes with the proper functioning of the website, compromises its security, or negatively impacts other users is strictly prohibited.
You must not attempt to gain unauthorized access to any part of the website, introduce malicious software, or misuse any information available on the platform. TVAK reserves the right to restrict or terminate access to users who engage in activities that violate these terms.
We make every reasonable effort to ensure that all product descriptions, images, ingredients, pricing, and specifications displayed on our website are accurate and up to date. However, minor variations in product packaging, colour, design, or labeling may occur due to manufacturer updates or differences in screen display settings.
While we strive to provide accurate information, TVAK does not guarantee that all product descriptions or other website content will always be completely error-free. In the event of any unintentional error, we reserve the right to correct the information without prior notice.
All prices displayed on the website are listed in Indian Rupees (INR) and are inclusive or exclusive of applicable taxes as indicated during checkout. Shipping charges, if applicable, will be calculated and displayed before you complete your purchase.
TVAK reserves the right to modify product prices, promotional offers, discounts, or shipping charges at any time without prior notice. Such changes will not affect orders that have already been confirmed and successfully placed.
After placing an order, you will receive an order confirmation acknowledging that we have received your purchase request. However, this confirmation does not constitute final acceptance of your order.
TVAK reserves the right to accept, reject, or cancel any order due to product unavailability, pricing errors, payment verification issues, suspected fraudulent transactions, technical problems, or any other legitimate reason. If an order is cancelled after payment has been received, the applicable refund will be processed in accordance with our Refund Policy.
All content available on the TVAK website, including but not limited to logos, trademarks, product images, graphics, icons, text, videos, website design, layouts, and other digital assets, is the exclusive property of TVAK or its respective content owners.
No content from this website may be copied, reproduced, modified, distributed, published, transmitted, or used for commercial purposes without obtaining prior written permission from TVAK. Unauthorized use of our intellectual property may result in legal action.
TVAK shall not be held liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services. While we make every effort to ensure uninterrupted access to our website, we cannot guarantee that the website will always be available or free from technical issues.
Our maximum liability for any claim related to a purchased product shall not exceed the amount actually paid by the customer for that specific order, except where otherwise required by applicable law.
Our website may utilize third-party services, including payment gateways, courier companies, shipping partners, analytics providers, and other technology platforms to facilitate our operations and improve customer experience.
TVAK is not responsible for delays, interruptions, errors, or losses caused by these third-party service providers. Customers are encouraged to review the respective policies of such providers where applicable.
By using our website, you agree to provide accurate, complete, and up-to-date information while creating an account or placing an order. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.
Customers are also responsible for ensuring that the delivery address, contact information, and payment details provided during checkout are correct. TVAK shall not be responsible for issues arising from incorrect information submitted by the customer.
Our cosmetic products are intended for external use only and should be used according to the instructions provided on the product packaging. Individual skin types and sensitivities may vary, and customers are advised to perform a patch test before using any cosmetic product for the first time.
TVAK shall not be responsible for allergic reactions, skin sensitivities, or adverse effects resulting from improper usage, failure to follow product instructions, or individual medical conditions. Customers with known allergies or specific skin concerns are encouraged to consult a qualified healthcare professional before using our products.
TVAK reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon publication on this page.
We encourage customers to review this page periodically to stay informed about any updates. Continued use of the website after changes have been posted constitutes acceptance of the revised Terms & Conditions.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website, products, or services shall be subject to the exclusive jurisdiction of the competent courts in India.
By accessing our website and placing an order with TVAK, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in their entirety.